Privacy and Cookies Policy

This page explains our privacy policy and how we will use and protect any information about you that you give us when you visit this website.

This privacy statement only covers Open Standards Consultation. It does not cover all sites that can be linked to from this site, so you should always be aware when you are moving to another site and read the privacy statement on that site.

What information do we collect?

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services include newsletters, email updates, have your say, website feedback, send to a friend.

By entering your details in the fields requested, you enable the Open Standards Consultation and its service providers to provide you with the services you select. Any information you provide to the Open Standards Consultation will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.

If you post or send offensive, inappropriate or objectionable content anywhere on consultation.cabinetoffice.gov.uk/openstandards or otherwise engage in any disruptive behaviour on consultation.cabinetoffice.gov.uk/openstandards, we may use whatever information is available to us, about you, to stop such behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met or when you no longer wish to continue your subscription.

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies – what they are and how to manage them:
http://www.direct.gov.uk/en/SiteInformation/DG_197506?CID=Central&PLA=url_mon&CRE=managing_cookies

If you’d like to learn how to remove cookies set on your device, visit:
http://www.aboutcookies.org/Default.aspx?page=1

Our use of cookies

There are two types of cookie you may encounter when using consultation.cabinetoffice.gov.uk/openstandards:

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

First party cookies

Open Standards Consultation uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Cookies set by Open Standards Consultation website

Name Purpose Typical content Expires
ostd_uname
ostd_email
ostd_phone
ostd_organisation
To retain user details (name, email, organisation and phone number), so users do not have to re-fill these data when answering further questions Name, Email, Phone and Organisation details 30 days
PHPSESSID To remember your selections or preferences that you’ve already made when looking at information or using a service Random data Expires on exit
AWSELB Allows load balancer routing the same client to the same application server Random data Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites’ on its behalf. Open Standards Consultation does not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

Feedback

We welcome your feedback. If you contact us asking for information, we may need to contact other government departments to find that information. If your question is technical, we may need to pass it to our technology suppliers.

We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We do not pass on your details to any third party or other government department.

Access to your information and contacting us

If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us via email at openstandards@digital.cabinet-office.gov.uk.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.